• Home
  • About Us
  • Programs
    • Overview
    • Monthly Assistance
    • Spay and Neuter
    • Meals on Wheels
    • Community Outreach
    • Disaster Relief
  • Donate
  • Gallery
  • Shop
  • Contact
  • Social Media
    • Facebook
  • More
    • Home
    • About Us
    • Programs
      • Overview
      • Monthly Assistance
      • Spay and Neuter
      • Meals on Wheels
      • Community Outreach
      • Disaster Relief
    • Donate
    • Gallery
    • Shop
    • Contact
    • Social Media
      • Facebook

  • Home
  • About Us
  • Programs
    • Overview
    • Monthly Assistance
    • Spay and Neuter
    • Meals on Wheels
    • Community Outreach
    • Disaster Relief
  • Donate
  • Gallery
  • Shop
  • Contact
  • Social Media
    • Facebook

Terms and Conditions

These terms and conditions (the "Terms and Conditions") govern the use of petfoodpantryenc.org (the "Site").  This Site is owned an operated by Pet Food Pantry of Eastern North Carolina (Pet Food Pantry).  This Site is an information and eCommerce website.


By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.


Intellectual Property

All content published and made available on our Site is the property of Pet Food Pantry of Eastern North Carolina and the Site's creators.  This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.


Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Harass or mistreat other users of our Site;
  • Violate the rights of other users of our Site;
  • Violate the intellectual property rights of the Site owners or any third party to the Site;
  • Hack into the account of another user of the Site;
  • Act in any way that could be considered fraudulent; or 
  • Post any material that may be deemed inappropriate or offensive.


If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend, or terminate your access to our Site.  We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.


Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site.


These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it.  This includes all products listed as being out of stock.  All information, descriptions, or images that we provide about our goods are as accurate as possible.  However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide.  You agree to purchase goods from our Site at your own risk.


We reserve the right to modify, reject, or cancel your order whenever it becomes necessary.  If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid.  You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.


Payments

We accept the following payment methods on our Site:

  • Credit Card;
  • Paypal; and
  • Debit


When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use.  By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.


If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.


Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

  • Standard delivery by post.  Delivery takes 5 - 7 business days.


Delivery will take place as soon as reasonably possible, depending on the delivery method selected.  Delivery times may vary due to unforeseen circumstances,  Please note that delivery times do not include weekends and statutory holidays.


You will be required to pay delivery charges in addition to the price for the goods you purchase.


You are required to provide us with a complete and accurate delivery address, including the name of the recipient.  We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.


Refunds

Refunds for Goods

Refund requests must be made within 15 days after receipt of your goods.


State of return must be

  • unworn and unwashed 
  • unused


We accept refund requests for goods sold on our Site for any of the following reasons:

  • Good is broken;
  • Good does not match description;
  • Good is the wrong size;
  • Purchaser changed their mind; or
  • Good does not meet the purchaser's expectations.


Returns

Returns can be made by mail. To return a good by mail, follow the following procedure:

Pack your goods and attach a return label to your package.  Go to your nearest post office and pay the necessary postage.


Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation.  These Terms and Conditions will be read subject to the mandatory provisions of that legislation.  If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.


Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control.  We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site.  It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.


Limitation of Liability

Pet Food Pantry of Eastern North Carolina and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.


Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Pet Food Pantry of Eastern North Carolina and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.


Applicable Law

These Terms and Conditions are governed by the laws of the State of North Carolina.


Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions.  All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to have on our Site.


How to Contact Us


If you have any questions or concerns regarding these Terms and Conditions as it relates to our website, please feel free to contact us at the following email, telephone number, or mailing address:


Email: petfoodpantryenc@gmaill.com


Telephone Number: (252) 689-6122


Mailing Address: 

Pet Food Pantry

PO Box 2492

Greenville, NC. 27836


You can also contact us through the feedback form available on our Site.


Effective Date: 1st day of January, 2023

  • Privacy Policy
  • Terms and Conditions

Pet Food Pantry of Eastern North Carolina

408 W. Arlington Blvd. Greenville, NC 27834

(252) 689-6122

Mailing Address

Pet Food Pantry

PO Box 2492

Greenville, NC. 27836


Copyright © 2022 Pet Food Pantry of Eastern NC - All Rights Reserved.

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept